 |
      |
|
|||||||
 |
|
||||||||
     |
  |
|
Our Frequently Asked Questions section has the answers to the most commonly asked questions about our products and company. Click on the question below to view the answer. If you can't find what you are looking for, or if you would like to send us additional comments, please send us an email via our "Contact Us" page.
Allergen Questions:
A. All of our Bush's Best products are gluten-free with the exception of Bush's Best Chili Beans, the four varieties of Bush's Homestyle Chili and Bush's Chili Magic® line.
We use cornstarch in some of our products, but it does not contain gliadin gluten from wheat, barley or rye grains that may cause adverse responses in persons suffering from Celiac Sprue. Back to top
A. Glutamic Acid is one of the 20 proteinogenic amino acids, and occurs naturally in many foods. We do not add Monosodium Glutamate (MSG) to any of our products as a flavor enhancer. According to the regulations (21 CFR 101.22) any Monosodium Glutamate used as an ingredient in food shall be declared by its common or usual name - Monosodium Glutamate.
Back to top
A. Although the exact make-up of our "secret family recipe" is proprietary, the "natural flavoring" does not contain any known allergens. For further questions,
contact us or write to:
Bush Brothers & Company Consumer Relations P.O. Box 52330 Knoxville, TN 37950-2330 Back to top Product Questions:
A. As of September 2004, all of our products now have a "Best By" date stamped on the product packaging (e.g. the can end/lid). If your product does not have a "Best By" date, (e.g. BEST BY FEB 2009) but has only a 5-digit code, the shelf life period has expired and the product is beyond the recommended shelf life. If you have questions about the date code, please contact us, toll free, at 1-800-590-3797.
Back to top
A. The majority of our canned goods have a shelf life of 2-3 years from their manufactured date. The exception is Chili Magic®, which has a shelf life of about 1 to 1 1/2 years.
As of September 2004 all of our products are being stamped with a "Best By" date. If your product does not have a "Best By" date, (e.g. BEST BY FEB 2009) but has only a 5-digit code, the shelf life period has expired and the product is beyond the recommended shelf life. Back to top
A. Beans are one of the most healthful and nutritious vegetables. Bush's Beans are packed with protein, high in fiber, folate and Vitamin A; low in fat and cholesterol; and a good source of iron with a variety of tastes to suit almost anyone.
If you want more about the health benefits of beans, check out The Vegetable With More web site at:
VegetableWithMore.com.
Back to top
A. Our Vegetarian Baked Beans (16 oz. and 28 oz. sizes only) are kosher. We follow necessary steps to qualify for orthodox kosher certification.
Back to top
A. Although the exact make-up of our "secret family recipe" is proprietary, the "natural flavoring" does not contain any known allergens. For further questions,
contact us or write to:
Bush Brothers & Company Consumer Relations P.O. Box 52330 Knoxville, TN 37950-2330 Back to top
A. We're best known for our baked beans, but we actually make a wide range of products. Read about them right
here!
Back to top
A. Yes, we can help. Although distribution of our Baked Bean line is national, not all stores carry all sizes and recipes. Items like Greens, Hominy, Chili Magic® and other types of beans have limited distribution. However, all of our products are available to order by the case directly from Bush Brothers & Company.
For pricing and ordering information, contact our Consumer Relations department via our "Contact Us" page or write to us at:
Bush Brothers & Company Consumer Relations P.O. Box 52330 Knoxville, TN 37950-2330 Back to top
A.
Yes, it is possible to order any product produced by Bush Brothers & Company by the case.
For pricing and ordering information, contact our Consumer Relations department via our "Contact Us" page or write to us at:
Bush Brothers & Company Consumer Relations P.O. Box 52330 Knoxville, TN 37950-2330 At this time we do not sell our products online. Back to top
A. Currently we only distribute our product outside of the U.S. to limited areas of Western Canada.
Back to top
A. If the seal was broken when you bought the product, you should not eat the product as it could have been tampered with. If you should break the seal by accident, the product is good as long as the fresh seal button is still indented, not raised.
Back to top
A. Because the canning process preserves our products, it is not necessary to freeze the product for long-term storage. After opened, if frozen for a short period of time, there should not be a significant change in the flavor, but the character of the beans will most likely be altered. After being frozen, the beans tend to be much softer than normal. If you do decide to freeze our products, we do not recommend freezing for an extended period of time or freezing in the can. After prolonged freezing, beans may develop a "freezer burn" taste.
The best way to store the product after opening the can is in the refrigerator in an airtight container. This preserves the beans for 2-3 days - we do not recommend refrigerating the beans in the can. Back to top
A. Effective February 28, 2005, Bush Brothers & Company sold their sauerkraut product line to Great Lakes Kraut Company of Bear Creek, Wisconsin. If you need information about locating this product, you may contact Great Lakes Kraut Company, P.O. Box 217, Bear Creek, WI 54922, telephone: (715) 752-4901.
Back to top
A. It is the policy of our New Products Committee to avoid reading or accepting any unsolicited ideas about new products, product improvements, advertising or packaging concepts. Our staff may be working on similar ideas and this policy avoids confusion about our ownership of new concepts. Information sent to us will be treated as non-proprietary and non-confidential. Any suggestions become the property of Bush Brothers & Company and may or may not be used by us for any purpose.
Back to top Company Questions:
A. At this time, Bush Brothers & Company does not accept unsolicited resumes for non-advertised positions. If you would like to contact our various Human Resources departments, letters can be directed as follows:
Corporate Office: Brenda Shell P.O. Box 52330 Knoxville, TN 37950-2330 (865) 588-7685 Dandridge, TN Plant: Keith Arnold 3304 Chestnut Hill Road Dandridge TN, 37725 (865) 509-2361 Augusta, WI Plant: Nancy Haldeman 600 S Bush Brothers Drive Augusta, WI 54722 (715) 286-2211 Back to top
A. Occasionally, group tours of our Chestnut Hill facility in Dandridge, TN are offered. Please submit your group's request via our
"Contact Us" page.
Back to top
A. We select the finest beans from quality growers throughout the United States. We combine the beans with the secret family recipe sauce to create the number-one baked beans in America. The different flavors are variations of our Original recipe. But those are the only beans we can spill. Remember, it's a secret! Read the story of our
secret family recipe.
Back to top
A. Because Bush Brothers & Company is a family-owned corporation, our company stock is not available to the general public. And also because we are privately held, our annual report is not made public.
Back to top Advertising Questions: 
A. Our "Famous Bean Spokesperson" is
Jay Bush, the son of Condon Bush, grandson of founder A.J. Bush. Jay's canine companion in the advertisement is affectionately referred to as
Duke.
Back to top
A. It is our policy to avoid accepting any unsolicited ideas about new products, product improvements, advertising or packaging concepts. Information sent to us will be treated as non-proprietary and non-confidential. Any suggestions become the property of Bush Brothers & Company and may or may not be used by us for any purpose.
Back to top
| ||||||