Frequently asked Questions
Our Frequently Asked Questions section has the answers to the most commonly asked questions about our products and company. Click on the question below to view the answer. If you can't find what you are looking for, or if you would like to send us additional comments, please send us an email via our Contact Us page or call us at 1-800-590-3797.
Allergen Questions
Q. Are your products gluten-free?
A. As of this date, all of our BUSH'S BEST products are gluten-free.

We do use corn starch in some of our products, but it does not contain gliadin gluten from wheat, barley, oats or rye grains which may cause adverse responses in persons suffering from Celiac Sprue. In addition, any vinegar used in our products is corn-based and distilled.
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Q. Are your products dairy & casein free?
A. All Bush's products are dairy & casein free.
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Q. Do your products contain MSG?
A. Glutamic Acid is one of the 20 proteinogenic amino acids, and occurs naturally in many foods. We do not add Monosodium Glutamate (MSG) to any of our products as a flavor enhancer.
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Q. What ingredients make up the "natural flavoring" in Bush's Baked Beans?
A. Although the exact make-up of our Secret Family Recipe is proprietary, the "natural flavoring" does not contain any of the eight major allergens as defined by the U.S. Food and Drug Administration.

If you did not find an answer to your question, please Contact Us or write to:

Bush Brothers & Company
Consumer Relations
P.O. Box 52330
Knoxville, TN 37950-2330
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Product Questions
Q. What products do you make?
A. We're best known for our Baked Beans, but we actually make a wide range of products. Read about them here.
Q. How do I read the code on the can to determine the expiration date of your products?
A. As of September 2004, all of our products now have a "Best By" date stamped on the product packaging (e.g. the can end/lid). If your product does not have a "Best By" date, (e.g. BEST BY FEB 2009), the shelf life period has expired and the product is beyond the recommended shelf life. If you have questions about the date code, please contact us, toll free, at 1-800-590-3797.
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Q. What is the shelf life of your products? How long are they safe to consume?
A. All of our products have a "Best By" date printed on the can. The majority of our canned goods have a shelf life of 2-3 years from their manufactured date. The exception is Chili Magic®, which has a shelf life of about 1 to 1 1/2 years.
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Q. Are Bush's Beans a healthy food?
A. Beans are one of the most healthful and nutritious vegetables. Bush's Beans are a good source of protein, high in fiber, and low in fat and cholesterol with a variety of tastes to suit almost anyone. If you want more information about the health benefits of beans, click here.
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Q. Are your products kosher certified?
A. Our Vegetarian Baked Beans (16 oz. and 28 oz. sizes only) are kosher. We follow necessary steps to qualify for orthodox kosher certification.
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Q. Are the Vegetarian Baked Beans completely "meat-free"?
A. Yes - even the natural flavoring is free of meat and meat by-products.
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Q. Are any of your Grillin' Beans vegetarian?
A. Yes! Three of our Grillin' Beans flavors are "meat-free": Steakhouse Recipe, Bourbon and Brown Sugar, and Southern Pit Barbecue.
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Q. What ingredients make up the "natural flavoring" in Bush's Baked Beans products?
A. Although the exact make-up of our Secret Family Recipe is proprietary, the "natural flavoring" does not contain any of the eight major allergens as defined by the U.S. Food and Drug Administration.
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Q. Does Bush's make any Reduced Sodium products?
A. We have seven Reduced Sodium products available:

  • • Black Beans
  • • Cannellini Beans
  • • Dark Red Kidney Beans
  • • Garbanzo Beans
  • • Great Northern Beans
  • • Pinto Beans
  • • Vegetarian Baked Beans

It is also possible to reduce the sodium content by draining and rinsing canned beans. University-based researchers recently studied the effect on sodium content when canned beans are drained and rinsed. They studied the average sodium content per serving of multiple brands of five types of popular canned beans (Red Kidney, Garbanzo, Pinto, Black, and Great Northern). All brands and all types demonstrated significant reductions in sodium after 1) draining and 2) draining followed by rinsing 10 seconds with running tap water & draining for 2 minutes. Overall, the draining treatment reduced sodium by 36% and the draining followed by rinsing reduced sodium by 41%.

The results of this study only apply to our canned beans, which are not in seasoned sauce for the research study did not include our Baked Beans, Grillin' Beans, Chili Magic, or other beans in seasoned sauce.
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Q. I am unable to find a particular product in my area. Can you help me locate it?
A. Yes, we can help. Although distribution of our Baked Beans line is national, not all stores carry all sizes and varieties. Some of our items like Hominy, Chili Magic® and other types of beans may not be carried in your local stores. However, all of our products are available to order by the case directly from Bush Brothers & Company for individuals within the continental U.S. For pricing and ordering information, contact our Consumer Relations department via our Contact Us page, call us at 1-800-590-3797 or write to us at:

Bush Brothers & Company
Consumer Relations
P.O. Box 52330
Knoxville, TN 37950-2330
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Q. Is it possible to order product from you?
A. Yes, it is possible to order any product produced by Bush Brothers & Company by the case. For pricing and ordering information, contact our Consumer Relations department via our Contact Us page, call us at 1-800-590-3797 or write to us at:

Bush Brothers & Company
Consumer Relations
P.O. Box 52330
Knoxville, TN 37950-2330

At this time we do not sell our products online or ship to individuals outside the continental U.S.
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Q. Where can I purchase your products outside the United States?
A. Currently we only distribute our product outside of the U.S. to Ontario and Western Canada.
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Q. Does Bush Brothers & Company still make Homestyle Chili?
A. We no longer make our Homestyle Chili and we have no remaining inventory. We have no plans to reintroduce our Homestyle Chili in the future.

We apologize for any disappointment this may have caused, but like Duke, we are not able to share the recipe for our Homestyle Chili. However, we have a number of excellent chili recipes
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Q. Is it OK to freeze your product?
A. There is no need to freeze unopened cans of beans because the canning process preserves our products. After opening, beans can be frozen in an airtight container for a short period of time. There should not be a significant change in the flavor, but the character of the beans will most likely be altered. After being frozen, the beans tend to be much softer than normal. If you do decide to freeze our products, we do not recommend freezing for an extended period of time or freezing in the can. After prolonged freezing, beans may develop a "freezer burn" taste.
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Q: Can I refrigerate your products in the can after opening?
A. The best way to store the product after opening the can is in an airtight container in a refrigerator. This preserves the beans for 2-3 days. We do not recommend refrigerating the beans in the can.
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Q. Does Bush Brothers & Company make sauerkraut?
A. Effective February 28, 2005, Bush Brothers & Company sold our sauerkraut product line to Great Lakes Kraut Company of Bear Creek, Wisconsin. If you need information about locating this product, you may contact Great Lakes Kraut Company, P.O. Box 217, Bear Creek, WI 54922, telephone: (715) 752-4901.
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Q. How do I submit my idea for a new product?
A. It is the policy of Bush Brothers & Company to avoid reading or accepting any unsolicited ideas about new products, product improvements, advertising or packaging concepts. Our staff may be working on similar ideas and this policy avoids confusion about our ownership of new concepts. Information sent to us will be treated as non-proprietary and non-confidential. Any suggestions become the property of Bush Brothers & Company and may or may not be used by us for any purpose.
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Company Questions
Q. Does Bush's have a visitor center?
A. Yes, Bush's Visitor Center is located in the town where it all began, Chestnut Hill, Tennessee. It has the original general store A.J. Bush opened, a theater, exhibits showcasing the Bush's Story, along with a café. The General Store is open Monday through Saturday 10 a.m. to 5 p.m. The Bush's Story is open Monday thru Saturday 10 a.m. to 4 p.m., with Bush's Theater Shows every 45 minutes from 10:15 a.m. to 3:30 p.m. The café is open Monday through Saturday from 11 a.m. to 4 p.m. The menu features deli sandwiches, salads, hamburgers/hot dogs, a daily special, vegetables, beans, homemade desserts and an ice cream shop. If you need more information please call (865)-509-3077 or find directions here.
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Q. Where are your plants located?
A. Our plants are located in Augusta, Wisconsin and Chestnut Hill, Tennessee.
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Q. Do you offer tours of your facilities?
A. Although we do not offer tours of our manufacturing facilities, you can see many features of how our products are made at our Visitors Center in Chestnut Hill, Tennessee
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Q. How are your Baked Beans made?
A. We select the finest beans from quality growers throughout the United States. We slow cook the beans with brown sugar, spices and other ingredients according to our Secret Family Recipe. The different flavors are variations of our Original recipe. But those are the only beans we can spill. Remember, it's a secret!
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Q. Do you have any information on the history of your company?
A. Yes. You can find that information right here.
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Q. How can I purchase stock/get an annual report?
A. Because Bush Brothers & Company is a family-owned corporation, our company stock is not available to the general public. And also because we are privately held, our annual report is not made public.
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Q. Where can I send my resume for Bush Brothers & Company?
A. At this time, Bush Brothers & Company does not accept unsolicited resumes for non-advertised positions. If you would like to contact our various Human Resources departments, letters can be directed as follows:

Corporate Office:
Human Resources Department
P.O. Box 52330
Knoxville, TN 37950-2330
(865) 588-7685

Dandridge, TN Plant:
Human Resources Department
3304 Chestnut Hill Road
Dandridge TN, 37725
(865) 509-2361

Augusta, WI Plant:
Human Resources Department
600 S Bush Brothers Drive
Augusta, WI 54722
(715) 286-2211
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Advertising Questions
Q. Who is the guy in the commercial?
A. Our "Famous Bean Spokesperson" is Jay Bush, the great grandson of founder A.J. Bush. Jay's canine companion in the advertisement is affectionately referred to as Duke.
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Q. How do I submit my idea for a new ad?
A. It is our policy to avoid accepting any unsolicited ideas about new products, product improvements, advertising or packaging concepts. Information sent to us will be treated as non-proprietary and non-confidential. Any suggestions become the property of Bush Brothers & Company and may or may not be used by us for any purpose.
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If you can't find what you are looking for, or if you would like to send us additional comments, please contact our Consumer Relations department via our Contact Us page, call us at 1-800-590-3797 or write to us at:

Bush Brothers & Company
Consumer Relations
P.O. Box 52330
Knoxville, TN 37950-2330